Unlimited technical support via electronic mail is
provided to all licensed users of EQS software.
Before submitting a request for technical support,
please visit our Frequently Asked Technical
Support Questions page. The answer to your problem or inquiry might be just a
click away!
INSTALLATION PROBLEMS
If you experience difficulties during installation of the software or are getting a bad
disk error, please contact Multivariate Software's sales department at (818) 906-0740,
toll free (in the U.S.) at (800) 301-4456, or send an electronic mail to the sales
department at sales@mvsoft.com.
PROBLEMS AFTER INSTALLATION
If you require technical support after installation is complete, please contact Technical
Support.
Please write "EQS Technical Support" in
the subject line. To expedite your inquiry, include your EQS license number,
your model input file and any other relevant information that may help us answer your
inquiry quickly.
ANSWERS VIA FAX
f you do not have access to email, please fax your inquiry to (818) 906-8205. During
regular business hours, inquiries are answered within 24 hours.
CONTACT
TECHNICAL SUPPORT
TECHNICAL SUPPORT IN JAPANESE
Provided by Dr. Yutaka Kano