Multivariate Software

EQS - Structural Equation Modeling Software

 
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FREQUENTLY ASKED TECHNICAL SUPPORT QUESTIONS

Here is a list of Frequently Asked Support Questions, please review this list before submitting your question.  The answer might just be a click away!

Please note that this is a new feature on our web site and as such the list of Frequently Asked Questions is short. This page will be updated constantly.

Select a topic from the following:

Table of Contents:

  1. Error Messages
  2. Installation Problems
 

If you cannot find the answer to your problem, please send an email to Technical Support
Please include your EQS license number, phone number, data file and a summary of the problem.

Our technical support team will assess your problem and will contact you as soon as a solution is found.

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ERROR MESSAGES

TOPIC:
Multicollinearity, Singularity and Nonpositive Definite Problems

ERROR MESSAGE:
"The ML-GLS matrix may be positive definite. The program will not continue"

SOLUTION:
Check to see if that data is multicollinear/singular. This might produce the non-positive definite warning message. You can not tell if the data is multicollinear or singular by just examining the bivariate correlations. 

For more information on multicollinearity/singularity, check Tabachnick and Fidell's Using Multivariate Statistics (chapter 4 on data screening). For information on positive definite matrix problems, check Werner Wothke's chapter (Nonpositive definite matrices in structural modeling) in Bollen and Long's Testing Structural Equation Models (1993).

Back to the Table of Contents

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TOPIC:
MS-DOS Mode

ERROR MESSAGE
"This program is set to run in MS-DOS mode and cannot run while other programs are running. All other programs will close if you choose to continue". After I continue, I get "one or more programs did not close..." and the execution fails.

SOLUTION
Go to "My Computer" or the folder/directory where EQS program is located, then find eqs.exe program. Right click on the icon --> choose properties --> click on program tab --> advanced button at the bottom --> make sure that check mark is next to first two options not the third option (MS-DOS mode). If the second option is checked, try changing it to first option (Prevent MS-DOS based programs form detecting Windows).

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INSTALLATION PROBLEMS

If you are having technical difficulties while installing the software, you might have a damaged floppy or CDROM, please call us at 1-800-301-4456 to receive new software media.


 

 

 

 

 

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